Intelligent Chat Flows

Start the Conversation

Lets have a little adventure through what could be possible in your advanced chat flow. Users start by interacting with a website, a text messaging app, or even by scanning a QR code or NFC chip.

Determine Intent

Offering initial options aligns the beginning of a user journey with applicable AI technologies, RAG data sets, and strategic sales flows. This increases efficiency, mitigates hallucination risk, and manages cost to be effective.

Secure the Lead

Optionally offer the opportunity to leave an email or phone number to secure the lead. This can also offer the user to continue where they left off in the journey, or follow up using other methods.

Brand-aligned Interaction

Using your business' brand voice and a repository of all the information about your products, services, policies, or anything else, a free flowing chat can be enjoyed in 80 languages, anytime, anywhere.

Get to Specifics

Find out what the user is looking for, and start to deliver options. Offer customizations aligned with your current processes, with suggestions and feedback.

Seamless Transactions

Automatically send requests for

• Stock Lookups at locations.
• Calendar Bookings for appointments, property showings, or other meetings.
• Payments for products and services.
• Invoices for fees and deposits, or Purchase orders.
• Electronic Signatures on your existing templates.
• More advanced automations.

Without ever leaving the conversation.

Proactive Preparation

Automatically send notifications to

• Get your team ready.
• Email welcome packages.
• Reserve stock.
• Generate shipping labels.
• Trigger IoT devices like lockers or robotic RPAs.
• More advanced automations.

Sold!

Endless Possibilities

This was just an example of how your business process could be automated. These flows can be integrated in many different ways, even via email or phone. We are excited to hear about how your business ticks to see how we can help.